At Phillips Law Group, Managing Partner Nasser Abujbarah measures everything. Since adopting Supio, the impact has been measurable: 17% higher settlement values, 25% less time on desk, and 26% faster closures. Case preparation has taken on an entirely new scale.

Ilce Plancarte was driving north on the freeway with her kids and three dogs when a car lost control while towing, fishtailed, and slammed into the front of her vehicle (right where her son sat).

Moments later, another car ahead exploded. Her daughter’s braces cut into her lip, the dogs leapt forward and cried, and chaos filled the car. “It was a big, big crash,” she says. “I was just in shock, my kid was trying to calm me down.”

Plancarte now works at Phillips Law Group. But that day, she called as a client.

The firm stepped in immediately to take over the insurance battle, arranging doctors, therapy, and treatment, and even talking directly to her kids when she couldn’t find the words herself.

“I felt important. I felt that I mattered. And my kids mattered,” she says. “They did so much for me. I don’t understand how they had the time and the resources.”

Managing Partner Nasser Abujbarah thinks about that trust every day. “When someone says, ‘You’ve got this for me,’ it’s half energy and half fear,” he says. “If you’re going to trust me with your case, you’re trusting me to bring every resource to the table.”

When a mountain of paperwork turns into leverage

For Montana Thompson, a litigator who still carries injuries from a college crash, the work is personal. He describes the old way (hundreds of pages of pre- and post-accident records, line-by-line comparisons of pain scores and imaging) as “a monumental task, sometimes insurmountable on deadline.”

Supio, he says, turned days into seconds. “I didn’t go to law school to sift through paperwork. I went to law school to advocate.”

In mediation, he treats the tool like a second chair: ask a pointed question like “What did the treating physician actually say on that date?” and the record comes back, pinpoint-cited. In depositions, he can test a defense expert’s claim against the transcript and medical file in real time.

“It’s like a Swiss army knife and we’ve only started using one side of it,” he says.

Another Phillips Attorney, Tim LeDuc, uses Supio to brainstorm arguments, prep mediations, and, in one case, surface a detail that changed the bargaining table. “The mediator kept saying $200–300K,” he recalls. Supio surfaced that the defendant, with a Class BCDL, admitted to hauling well beyond the legal limit buried in reports and testimony. That detail pushed value higher, and the case resolved for $500,000.

The wins are complicated: “Money can never truly fix what happened. There’s elation, but also a certain somberness.”

Treat every client like family and prove it in the file

Donato Giovanatto talks about the job like a contact sport with a moral core. Insurance companies “do everything in their power to withhold money,” he says. The task is to put clients in better spots after the case is over, medically and financially.

“[Using Supio] is like steroids, but none of the negative stuff,” he laughs. “Thousands of pages become a map you can run with. I even used it live in a hearing.”

Ojas Patil measures the impact in hours and empathy. Discovery responses that once took 6–8 hours now take 30–60 minutes. The saved time goes to client calls and strategy.

In one case, Supio pinpointed a shoulder injury the client had noted amid language barriers – an early intake mention that would have been easy to miss. “That exponentially increased the case value,” he says. “It’s a David vs. Goliath fight, and it gives you confidence you’re putting your best foot forward.”

System, then scale

Abujbarah personally rates every new case on a rubric from A++ to D. An A++ case carries over $5 million in value, an A+ case $1–5million, “and so on and so forth, all the way down to D-rated cases.”

Anything rated C or above is automatically dropped into Supio. “Once the case is rated,” he says, “that case automatically goes to Supio… and now we are going to apply every resource into the case that a Phillips Law Group case deserves.”

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Interviewee Credits

●     Nasser Abujbarah

●     Montana Thompson

●     Tim LeDuc

●     Donato Giovanatto

●     Ojas Patil

●     Ilce Plancarte

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