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The Intake Crisis No One Is Measuring And Why It Is Costing PI Firms Millions

The cases you're losing aren't leaving through your marketing — they're slipping through your intake.

Personal injury firms invest heavily in advertising. More leads, more calls, more cases. But what happens after the phone rings is often what decides a case. The result is missed high value cases, incomplete intake data, delayed follow up, and ultimately millions in lost settlement potential.

In this session, we will unpack the hidden breakdowns happening inside intake workflows and how they impact case value. Drawing on real world insights and customer experience, we will show how leading firms are rethinking intake as a revenue critical system rather than an administrative function.

You will hear from Vinith Johnson on how modern AI powered intake captures, qualifies, and structures case data from the first interaction across phone, SMS, email, and web to ensure no opportunity is lost and every case starts with complete and actionable intelligence. We will also be joined by Supio SuperUsers who will share how improving intake has directly impacted case outcomes, speed to sign, and overall firm performance.

Moderated by Mady Engelhart, this session will challenge how you think about intake and show why it may be the most under optimized lever in your firm.

What you will walk away with

  • How to identify the intake gaps that are quietly eroding case value before litigation begins
  • A framework for measuring intake performance beyond volume including qualification, completeness, and conversion
  • Why incomplete or unstructured intake data weakens case strategy, timelines, and settlement leverage
  • How AI driven intake systems capture, score, and prioritize leads in real time to reduce missed opportunities and manual triage
  • What high performing PI firms are doing differently to turn intake into a competitive advantage rather than a cost center

Who this is for

This session is designed for plaintiff attorneys, firm owners, COOs, and heads of intake who are responsible for case growth and performance. It is especially relevant for firms investing in marketing but not seeing proportional gains in signed cases, as well as teams struggling with inconsistent intake quality, slow follow up, or missed opportunities. If you are accountable for converting demand into retained cases and maximizing case value from day one, this session is for you.

About the webinar

Personal injury firms invest heavily in advertising. More leads, more calls, more cases. But what happens after the phone rings is often what decides a case. The result is missed high value cases, incomplete intake data, delayed follow up, and ultimately millions in lost settlement potential.

In this session, we will unpack the hidden breakdowns happening inside intake workflows and how they impact case value. Drawing on real world insights and customer experience, we will show how leading firms are rethinking intake as a revenue critical system rather than an administrative function.

You will hear from Vinith Johnson on how modern AI powered intake captures, qualifies, and structures case data from the first interaction across phone, SMS, email, and web to ensure no opportunity is lost and every case starts with complete and actionable intelligence. We will also be joined by Supio SuperUsers who will share how improving intake has directly impacted case outcomes, speed to sign, and overall firm performance.

Moderated by Mady Engelhart, this session will challenge how you think about intake and show why it may be the most under optimized lever in your firm.

What you will walk away with

  • How to identify the intake gaps that are quietly eroding case value before litigation begins
  • A framework for measuring intake performance beyond volume including qualification, completeness, and conversion
  • Why incomplete or unstructured intake data weakens case strategy, timelines, and settlement leverage
  • How AI driven intake systems capture, score, and prioritize leads in real time to reduce missed opportunities and manual triage
  • What high performing PI firms are doing differently to turn intake into a competitive advantage rather than a cost center

Who this is for

This session is designed for plaintiff attorneys, firm owners, COOs, and heads of intake who are responsible for case growth and performance. It is especially relevant for firms investing in marketing but not seeing proportional gains in signed cases, as well as teams struggling with inconsistent intake quality, slow follow up, or missed opportunities. If you are accountable for converting demand into retained cases and maximizing case value from day one, this session is for you.

Panel

Mady Engelhart
Supio
Vinith Johnson
Supio

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About the webinar

Personal injury firms invest heavily in advertising. More leads, more calls, more cases. But what happens after the phone rings is often what decides a case. The result is missed high value cases, incomplete intake data, delayed follow up, and ultimately millions in lost settlement potential.

In this session, we will unpack the hidden breakdowns happening inside intake workflows and how they impact case value. Drawing on real world insights and customer experience, we will show how leading firms are rethinking intake as a revenue critical system rather than an administrative function.

You will hear from Vinith Johnson on how modern AI powered intake captures, qualifies, and structures case data from the first interaction across phone, SMS, email, and web to ensure no opportunity is lost and every case starts with complete and actionable intelligence. We will also be joined by Supio SuperUsers who will share how improving intake has directly impacted case outcomes, speed to sign, and overall firm performance.

Moderated by Mady Engelhart, this session will challenge how you think about intake and show why it may be the most under optimized lever in your firm.

What you will walk away with

  • How to identify the intake gaps that are quietly eroding case value before litigation begins
  • A framework for measuring intake performance beyond volume including qualification, completeness, and conversion
  • Why incomplete or unstructured intake data weakens case strategy, timelines, and settlement leverage
  • How AI driven intake systems capture, score, and prioritize leads in real time to reduce missed opportunities and manual triage
  • What high performing PI firms are doing differently to turn intake into a competitive advantage rather than a cost center

Who this is for

This session is designed for plaintiff attorneys, firm owners, COOs, and heads of intake who are responsible for case growth and performance. It is especially relevant for firms investing in marketing but not seeing proportional gains in signed cases, as well as teams struggling with inconsistent intake quality, slow follow up, or missed opportunities. If you are accountable for converting demand into retained cases and maximizing case value from day one, this session is for you.

Panel

Mady Engelhart
Supio
Vinith Johnson
Supio

Register to watch

Watch the Replay

Panel

Mady Engelhart
Supio
Vinith Johnson
Supio

About the webinar

Personal injury firms invest heavily in advertising. More leads, more calls, more cases. But what happens after the phone rings is often what decides a case. The result is missed high value cases, incomplete intake data, delayed follow up, and ultimately millions in lost settlement potential.

In this session, we will unpack the hidden breakdowns happening inside intake workflows and how they impact case value. Drawing on real world insights and customer experience, we will show how leading firms are rethinking intake as a revenue critical system rather than an administrative function.

You will hear from Vinith Johnson on how modern AI powered intake captures, qualifies, and structures case data from the first interaction across phone, SMS, email, and web to ensure no opportunity is lost and every case starts with complete and actionable intelligence. We will also be joined by Supio SuperUsers who will share how improving intake has directly impacted case outcomes, speed to sign, and overall firm performance.

Moderated by Mady Engelhart, this session will challenge how you think about intake and show why it may be the most under optimized lever in your firm.

What you will walk away with

  • How to identify the intake gaps that are quietly eroding case value before litigation begins
  • A framework for measuring intake performance beyond volume including qualification, completeness, and conversion
  • Why incomplete or unstructured intake data weakens case strategy, timelines, and settlement leverage
  • How AI driven intake systems capture, score, and prioritize leads in real time to reduce missed opportunities and manual triage
  • What high performing PI firms are doing differently to turn intake into a competitive advantage rather than a cost center

Who this is for

This session is designed for plaintiff attorneys, firm owners, COOs, and heads of intake who are responsible for case growth and performance. It is especially relevant for firms investing in marketing but not seeing proportional gains in signed cases, as well as teams struggling with inconsistent intake quality, slow follow up, or missed opportunities. If you are accountable for converting demand into retained cases and maximizing case value from day one, this session is for you.

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