Location
Seattle, WA, United States (On-site)
About Us
Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. We go beyond surface-level AI to deeply understand our customers’ daily needs, empowering law firms with unparalleled data insights. Supio delivers human-level accurate analysis of complex data and legal records, quickly and efficiently bringing critical insights when they matter most. Trusted by top litigation lawyers, our platform has supported over $1 billion in settlements, even in courtrooms.
What Are We Looking to Add to Our Team?
This position and career opportunity is for an AI Operations Specialist to join our rapidly scaling and dynamic team at Supio. Our ideal candidate is responsible for ensuring timely and superior quality in the deliverables we produce through our AI technology. This role demands a combination of discipline, analytical skills, technical ability, and business insight to ensure consistent on-time performance and delivery.
Key Responsibilities
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Leverage our proprietary AI platform to create custom, state-of-the-art deliverables.
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Write, optimize, and experiment with AI prompts in clear and concise English for various applications (e.g., chatbots, content generation, language models).
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Review and collaborate with global contractors to ensure product quality control and optimize efficiency at scale.
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Provide internal support to customer-facing and engineering teams, contributing to platform enhancements and improving the overall user experience.
Qualifications
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Exceptional command of English, both written and spoken.
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Strong analytical skills with the ability to evaluate and refine AI-generated deliverables in various legal contexts.
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Critical thinking and keen attention to detail, with a knack for experimenting with language to optimize AI outputs.
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Excellent communication skills and the ability to collaborate effectively with cross-functional and global teams.
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Self-motivated, adaptable, and able to work independently with minimal guidance.
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Strong interest in artificial intelligence and its applications.
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Accountability for work quality and outcomes.
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Ability to thrive in a dynamic start up environment.
Nice-to-haves
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Candidates with a Bachelor’s degree in Business Analytics, Economics, Social Sciences, Human-Centered Design and Engineering (HCDE), Human-Computer Interaction (HCI), or related fields tend to succeed quickly in this role.
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Experience with Python, programming languages, or working with APIs.
Why Join Us?
As a Series-A startup, joining Supio means becoming a vital contributor to our success, where your ideas and efforts will directly shape our products, company culture, and long-term vision. We’re in an exciting phase of scaling, presenting opportunities for both company and career growth as we expand our market presence and develop new features and services.
Compensation
The base salary range for this position in the selected region is $70,000 – $75,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience.
Benefits & Perks
Supio offers a benefit package and perks which include:
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Medical, dental, and vision insurance
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Flexible paid time off (PTO) with company paid holidays
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In-office perks, including transportation subsidies, snacks & beverages, and so much more!
E-Verify Participation Notice
Supio participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.
Equal Employment Opportunity (EEO) Statement
Supio is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Take the Next Step
Are you ready to shape the future of AI and make a meaningful impact? Join us at Supio, where your work not only drives technological advancement but also fosters a more connected and accessible world. Apply now to start your journey with a team that values innovation and collaboration.
Email your resumé and cover letter to jo**@su***.com.