If you have heard one thing about generative AI over the past couple of years, it is probably “ChatGPT,” since it is by far the most famous and widely used Large Language Model (LLM) currently accessible to businesses and everyday consumers. If you have used ChatGPT in the past, you might have been impressed by its ability to provide detailed human-like responses to complex questions, as well as its ability to process and analyze uploaded documents.
However, if you are a law firm looking to maximize the efficiency with which you can organize, review, and pull critical information from case documents, ChatGPT may be more of a red herring than a genuine solution to your problems. Did you know that ChatGPT is only correct 74-85 percent of the time? Knowing how legal professionals should and should not use ChatGPT can be key to improving your case outcomes and maintaining the privacy of your clients and your firm.
LLMs like ChatGPT are algorithms designed to identify patterns in large sets of data and “learn” from that data how to respond to queries like a human being would. When ChatGPT answers a question entered by a user or analyzes an uploaded document, it synthesizes the text it has been given, searches through the data it has already learned from for similar information and tries to give you the output you are looking for based on what has been said and done in the past. And they do this in a human-like fashion.
What ChatGPT cannot do, though, is truly “think” on its own. All it can do is work with the information you give it, which means you will need to be very specific with prompting it to return specific results and double-check the responses to make sure they are factually accurate.
You should also be wary about what documents you upload to a platform like ChatGPT since there is no guarantee that those documents will remain private. In fact, the information will often be folded into the model’s existing data sets to be referenced for queries made by other people in the future. The Enterprise version of ChatGPT does have more security parameters around it, but it will tell you that it is not HIPAA compliant (Go ahead – Ask ChatGPT if it is HIPAA compliant. We’ll wait…).
ChatGPT also has page count limitations, so you can’t upload all your case documents and analyze them collectively. ChatGPT is also not trained in analyzing and understanding medical data. So when you do ask it a question about any data or files uploaded, it will deliver a human-like response that looks and feels like an accurate response. However, there is no way to determine if this is accurate or not because you don’t know where the information is being pulled from.
An all-in-one AI platform like Supio solves these major problems with ChatGPT at once. Supio is purpose-built to analyze medical data and deliver human-like responses that are accurate. It was trained to understand this data specifically to organize, analyze, and summarize medical records and any other legal documents relative to your case so that you will not need to do as much legwork.
Additionally, Supio is HIPPA compliant and keeps everything you upload completely secure, so no one can access private information related to a client’s case. Because Supio’s platform is designed to keep your case matter contained in its secure environment and is verified by humans who are in the QA loop, you don’t have to question whether or not the presented information is correct or not. You can trust its accuracy because every insight is linked to the source document where the information is pulled from, for reference. Lawyers trust the insights that are delivered so much that they even take Supio to court with them.
Discover More About the Benefits of Supio AI Over ChatGPT for Legal Professionals
To leverage AI effectively in your legal practice, it is essential to choose tools that align with your needs and uphold the highest standards of accuracy and privacy. While ChatGPT offers impressive capabilities in generating responses and processing text, its limitations—such as inaccuracies and privacy concerns—highlight the need for caution.
In contrast, dedicated AI platforms like Supio address these shortcomings. Supio is specifically designed to handle and analyze medical data, deliver reliable and trusted insights, maintain HIPAA compliance, and ensure data security. Its focus on accurate, document-linked insights provides a superior solution for legal professionals dealing with complex case materials.
If you would like to learn more about what our platform could do for your firm and other tips for legal professionals who were previously utilizing AI platforms such as ChatGPT and need more out of their AI, call today to schedule a consultation.
